Tackling Change
A Toolkit for Quality Process Improvement
From the Wolff Center at UPMC
Q:
Are you looking to kick-off a quality improvement project? Or, have you started your implementation and are starting to hit roadblocks with issues like data, engaging staff in change, or sustainability?
A:
The Quality Improvement Toolkit from the Wolff Center at UPMC is designed to lead you step-by-step through an improvement process with checklists, tips, and editable tools that you can use today to help keep your project on track. Additional tools and resources can be found on the Quality Education section of Infonet.
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Step 1:
See the big picture -
Step 2:
Assess your current state -
Step 3:
Scope your problem -
Step 4:
Define your measures -
Step 5:
Design and test changes -
Step 6:
Evaluate changes; implement and spread as appropriate -
Step 7:
Assess sustainability
